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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to barkley-sarah@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

How do I use the Menu?

We have tools designed to help your health. Use the Comparison Box to quickly relate the nutritional information of two or more items. The Nutritional Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 336.758.5607 or email us barkley-sarah@aramark.com

How can I purchase a Meal Plan?

Sign up on win.wfu.edu and get your plan in place asap.

Are Meal Plans required?

All students that live on campus are required to purchase a meal plan. All first, second, and third year students must reside on campus. For off-campus students, a meal plan purchase is not required. However, many students take advantage of the convenience and value a meal plan has to offer.

What are Food Dollars?

Food Dollars are accepted as payment exclusively for food at campus dining locations. They are loaded right on your Student ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles! Many parents and students prefer having a separate account dedicated to food to ensure a meal!

How do I get Food Dollars?

Food Dollars can be purchased by clicking here, or by visiting us on campus at Room 12, Reynolda Hall.

What if I want to change my Meal Plan?

Meal Plan change requests must be submitted through win.wfu.edu. For the fall semester, all students, regardless of class year, can change (increase or decrease) their meal plan until August 1st.
All students, regardless of class year, can increase their meal plan through September 15th. Charges will not be pro-rated; extra meals will be added to rollover bucket.
During the spring semester, all students, regardless of class year, can change (increase or decrease) their meal plan beginning December 1st. Decreases to a meal plan must be made by January 1st. Increases must be made by February 2nd. All changes must adhere to housing area and class year minimums. To request a meal plan change according to the above terms and conditions, please submit your changes via win.wfu.edu.

How do I track my Meal Plan usage?

Check your meal swipe and food dollar at any register. Simply ask a cashier for your balance! You can also create an account here and check your balance on the CampusDish app.

What is the difference between Food Dollars and Deacon Dollars?

Food Dollars can only be used for purchases in WFU Dining venues. Deacon Dollars can be used for dining purchases and other campus locations. Deacon Dollars carry over as long as you are a WFU student. Many parents and students prefer having a separate account dedicated to food to ensure a meal!

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

What do I do when my Food Dollars gets low?

You can reload your Declining Balance at any time! Declining Balance can be purchased by clicking here , or by visiting us on campus at Room 12 of Reynolda Hall.

Where is the Meal Plan Office Located?

We're located at Room 12 of Reynolda Hall.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.